General questions we are asked

Q) Why did you develop the Prize Wheel?
A) Simple! It makes sense. It drives traffic from your website into your business. The possibilities of the Prize Wheel are endless. People are creating new ways of using the Prize Wheel everyday!

Q) What is SaaS?
A) This means Software as a Service. There is an annual license and application of 180.00 to run the Prize Wheel software. There are many reasons why this is SaaS. Primarily the reason is for security and special server requirements that all web hosting accounts do not have. Another large benefit is we can easily upgrade your software should a security issue or upgrade be needed.

Q) What is the difference between the games marketing system?
A) The only difference is the player interface.

Q) How many times can someone play?
A) The system can log the player's IP address so they may only play once per game period per IP address. Plus it will only take the email address once per game period. It is possible for them to change their IP address but they will have to use an alternative email address to play again. The system will also allow for one play per day.

Q) What are the probabilities of winning?
A) That depends on how many prizes you offer and what you estimate the to total amount of estimated players. You set how many of each prize level and you set the maximum amount of players per game period.

Q) How many prizes or coupons can I have?
A) It's unlimited, it's completely up to you. You can even turn off 2nd through 5th prize. We've tested to 50,000 players

Q) What if I don't have a website?
A) Easy, we will create a special page for you for a nominal fee or you can hire any web designer to take care of building a special page.

Q) How do I use the email addresses to Mass eMail?
A) There are many companies that offer mass email systems. Based on your needs and experience we can guide you to a good system.

Q) How will I know what people have won and who they are?
A) You will log into the secure administrative area and export the Excel file that records the players name, email address prize, IP address and the date and time that they played.

Q) Can I run two games at once?
A) No. You are purchasing a single license to operate one game at a time. You may restart the game as often as you would like.

Q) Is is possible to collect Zip Code information?
A) Yes. We can customize the fields in the program to be: Name, Zip Code, Email address.

Q) Can the Prize Wheel or Coupon Wheel software and colors be customized?
A) Yes. The Prize Wheel is very versatile. The core technology is in place. Building a custom application is generally possible. Call for more information. The free basic skins may be viewed here. We can also create a custom skin to represent your companies branding for a nominal fee.

Q) What web browsers do people need to play the Winning Prize Wheel or Coupon Wheel game?
A) The wheel will perform best with Internet Explorer 6, FireFox, Mozilla based browsers, and Safari (for Mac users)

Q) What version of Flash do people need to play the wheel game?
A) All Flash contents will work with Flash Player 8 and above.

Q) Can people access the Prize Wheel using a dial-up connection?
A) This site has been created to function on a Broadband connection. A 56K dial-up connection will work, but may experience a lengthy loading time.

Q) Can this be translated into other languages?
A) Yes. It is currently available in Hungarian. The may be some limitations. Contact us for details. If you wish to have it translated, please translate the text on this page and send it back to us

Barcodes & Unique Identifiers:

Q) Why would I choose to use the barcodes or unique identifiers?
A) Using barcodes and/or unique identifiers helps keep control over the usage. Once a barcode or unique identifier is used it gets taken out of the system so it can not be used again.

Q) What is a barcode?
A) It's simply a number that has a symbolic graphic, barcode

Q) How do I create barcodes and/or Unique Identifiers?
A) Most Point of Sale programs will have a system to export Coupon Codes. This is ideal for any business that does not want to allow "Copies". If your point of sales system doesn't offer that we will direct you to some websites that can generate random numbers.

Kiosk, Swipe, Touch & Auto-Print:

Q) What is a kiosk?
A) A kiosk is a free standing computer. It could simply be an computer with a nice monitor on a counter top and internet connection.

Q) If I have the game on my website, can it also be used on the kiosk?
A) Yes, you would be using the same exact game that is on your website. All the data would go in the same database.

Q) Why would a kiosk be practical?
A) Using a kiosk in your location gets people to use it while they are there instead of just at home. They could win a prize and use it right away, or to enhance frequent purchasing offer them a little something on their next visit.

Q) How would the swipe cards be used?
A) Swipe cards can be used as a rewards collector. Your customer gets so many point they get a chance to spin the wheel. If you have kiosk they can swipe it themselves. It could also be used for different kinds of clubs. For example, a Birthday Club. The customer comes in on their birthday and gets a chance to swipe their card.

Q) How is the touch screen monitor useful?
A) The touch screen monitor is useful because it saves space. You don't have to clutter up your counter space with a keyboard and mouse.

Q) What kind of printer do I need to set up the Auto-Print?
A) We can advice you based on how you are setting up your kiosk

Spin Only:

Q) Why would I opt to purchase the Spin Only version?
A) The Spin Only version is great for in-store promotions t the point of sale.